Fujian Fuda Machinery Co.,Ltd. and its whole sales system would supplies the outstanding sales service for you.

1. Fast Service

All branches or offices of Fuda Machinery operate around the clock, providing customers with efficient service anytime.

The 60-plus maintenance centers located throughout the country answer customer inquiries and respond to customers' request for assistance and provide innovative and effective solutions to customer needs within 24 hours. We make every effort to overcome time and geographical constraint to serve our customers.

2. Long-term Service

Fuda Machinery Provides servicing by our highly competent and skilled technical personnel, adequate supplies of parts, consistent administration of users' files, and friendly, patient and attentive technical consultancy.

3. Parts Service

Parts distribution centers of Fuda Machinery. At all levels provide you with original parts.

4. Training Service

Users' training sessions and symposiums are conducted on a regular basis.

5. Complaint Service

Should you be dissatisfied with any detail of the sales and service of Fuda Machinery, please feel free to contact us and we will do our outmost to provide a solution which you will find fully satisfactory.

FUDA WARRANTY

Fujian Fuda Machinery Co., Ltd. offers one year or 2000 working hours’ warranty (based on the first) for all FUDA products.

FUDA's warranty covers the following components:

• Engine (excluding all accessories)

• Powershift and standard transmission (excluding dry friction clutch and components)

• Differential

• Drive axle (excluding brake assembly)

Coverage

During the specified warranty period above, any defect in material or workmanship in any warranted item in a FUDA industrial truck shall be repaired or replaced at FUDA’s option without charge by any authorized FUDA Industrial Equipment dealer.

Exclusions and Limitations

The warranties contained herein shall not apply or include any of the following:

A. Repair or replacement required as a result of: (I) accident, (ii) misuse or neglect, (iii) lack of reasonable and proper maintenance, (iv) repairs improperly performed or replacements improperly installed, (v) use of replacement parts or accessories not conforming to FUDA’s specifications which adversely affect performance and/or durability, (vi) alterations or modifications not recommended or approved in writing by FUDA and/or, (vii) wear or ingestion of dirt into engine or hydraulic system due to lack of appropriate maintenance in formal or severe service operation conditions, such as quarries, stone factories, foundries, lumber yards, cement plants or other dusty or severe uses and (viii) deterioration of appearance items due to normal use or exposure.

B. Normal replacement of service items, such as tune-up parts, oil filters and air filters.

C. Normal maintenance service, such as engine tune-ups, fuel system cleaning, and wheel, brake and clutch adjustments.

D. Tires and tubes.

E. All batteries.

F. Options, accessories and/or attachments not manufactured by FUDA.

G. Vehicles operated outside the mainland of China.

H. Vehicles not registered in the FUDA warranty system.